Posts Tagged ‘real customer’
Incorporate real customer language to ensure messaging feels natural and relatable
Understanding Your Audience’s Language Listen to Customer Conversations When I first started to really dive into customer feedback, I discovered a goldmine of insights in their everyday conversations. Listening in isn’t about eavesdropping; it’s more about getting a sense of the words, phrases, and questions they use regularly. This process allows you to understand their…
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Understanding Your Audience’s Needs Identifying Common Challenges One of the most essential steps I learned in marketing is the importance of truly understanding your audience. It’s not just about what you want to sell; it’s about what your customers are struggling with. By listening to their needs, you can tailor your webinars to address specific…
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