Retention

The Ultimate Guide to Using Newsletters for Customer Retention

Understanding Your Audience Why Knowing Your Customers Matters Let me tell you, understanding your audience is like having the inside scoop at a party. When you know who you’re talking to, everything becomes a whole lot easier. Recently, a friend of mine was trying to engage his customers through newsletters but was just shooting arrows…

Creating a Coaching Business with Strong Client Retention

Build Genuine Relationships Understanding Your Clients One of the first things I learned when starting my coaching business was the importance of truly understanding my clients. It’s not just about their goals; it’s about who they are as individuals. I make it a point to get to know their backgrounds, their preferences, and what drives…